Return Policy for Container-Xpress

Return Policy for ContainerX-Press

Effective Date: [2019]

At ContainerX-Press, we strive to ensure your satisfaction with our shipping containers and container homes. If you are not completely satisfied with your purchase, please review our return policy below.

1. Eligibility for Returns

• Returns are accepted within 30 days of delivery.
• The item must be in its original condition and packaging.
• Custom orders are non-returnable unless defective.

2. Return Process

• To initiate a return, please contact our customer service at [insert email] or [insert phone number].
• Provide your order number and a brief description of the issue.
• Once your return request is approved, you will receive instructions on how to return the item.

3. Refunds

• Refunds will be processed within 14 business days after we receive and inspect the returned item.
• The refund will be issued to the original payment method.

4. Shipping Costs

• Customers are responsible for return shipping costs unless the item is defective or the wrong item was sent.
• We recommend using a trackable shipping service or purchasing shipping insurance for returns over [insert amount].

5. Damaged or Defective Items

• If you receive a damaged or defective item, please contact us within 7 days of delivery.
• We will arrange for a replacement or refund, including shipping costs.

6. Contact Us

• For questions regarding returns, please reach out to us at:
  • Email: info@containerx-press.com.

Thank you for choosing ContainerX-Press! We appreciate your business and are here to help.